Legal
Legal notice
Last updated 19 September 2026
Vibra (vibra-pulse.com) is operated by V.O.F. HEAT ENTERTAINMENT. This page is the statutory information required for an information-society service established in the EU (e-Commerce Directive 2000/31/EC, Dutch Civil Code art. 3:15d, VAT Directive, GDPR, and the Digital Services Act).
1. Service provider
- Registered name
- V.O.F. HEAT ENTERTAINMENT
- Legal form
- Vennootschap onder firma (V.O.F.)
- Trading as
- Vibra
- Registered office
- Bercylaan 111, 1031 KP Amsterdam, the Netherlands
- Chamber of Commerce (KvK)
- 42066099
- VAT number
- NL869551978B01
- privacy@vibra-pulse.com
- Website
- vibra-pulse.com
2. What we do
Vibra is a community and ticketing platform for LGBTQ+ nightlife. We provide member accounts, event listings, Pulse loyalty, and checkout. Paid tickets are sold by the event organiser through the platform. V.O.F. HEAT ENTERTAINMENT operates Vibra and may charge a platform fee shown at checkout.
3. Contact and complaints
For the service, tickets, or these legal pages, email privacy@vibra-pulse.com. We respond as soon as we reasonably can.
Privacy requests: see the Privacy Policy. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl, or with your local EU supervisory authority.
4. Digital Services Act contact
Single point of contact for users and for authorities under the Digital Services Act (EU) 2022/2065: privacy@vibra-pulse.com, in English or Dutch. To report allegedly illegal content on Vibra, use that address and include the URL, a description of the content, and why you believe it is illegal.
5. Contracts and consumer sales
Use of Vibra is governed by the Terms of Service. Ticket purchases for a specific date or performance are leisure services. EU consumers generally have no 14-day withdrawal right for those tickets (Consumer Rights Directive 2011/83/EU, art. 16(l); Dutch Civil Code art. 6:230p). Prices at checkout include applicable taxes unless we say otherwise.